For plumbers or electricians, after-hours calls are an integral part of their business. HVAC, plumbing, or electrical systems can break down any time and customers want immediate help. These customers need to know they'll be able to get a hold of a real person to address their needs at any hour.
That's where Ace Answering Service comes in. With over 20 years of experience, our professional team of customer service representatives can field your HVAC, plumbing, or electrical calls and dispatch them to the on-call staff. We will evaluate your callers' needs, prequalify callers, explain fees, and then dispatch the calls that meet your after-hours emergency requirements.
If you're a smaller organization, we can be your 24-hour secretary so that you're not tied up on the phone when you should be working on your projects. Our customer service representatives will take messages and relay information to you in a controlled manner.
Contact Ace Answering Service at 814-231-8223
to discuss your business needs now!
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